You might have a variety of different reasons why you would need to contact us. We are available to answer your questions 24 hours a day 7 days a week.
Our e-mail support team will respond to your question as soon as possible. You can usually expect a reply within 24 hours.
When you request help from us by way of e-mail please fill in the following fields: Name, Address, Phone Number, Mobile Number, and/or e-mail address. If you have any specific questions feel free to use the comment blank provided.
These are live quotes; hence, these prices and the minibus availability cannot be guaranteed 24 hours after the quote is given. to avoid disappointment, we advise to book asap.
Cancelation Policy and Outstanding Balances:
If a booking is cancelled out in composing by the Customer with over 5 days left before the date of movement, other than the underlying store paid by the Customer, the Customer will have no further expenses to pay.
On the off chance that a booking is cancelled off by the Customer with under 5 days' notice, instalment in full will be because of Minibus Hire Durham from the Customer. Deposits are non-refundable on bookings cancelled off by the Customer. We are however arranged to move over reservations onto elective outings at the season of cancelation.
Once a payment or full instalment has been paid for the journey and minibus that you require this will at that point be reserved with one of our drivers. At the point when the journey is finished any residual adjusts owed to Minibus Hire should be paid in full to the driver or Minibus Hire Durham inability to do as such will bring about a charge against the card subtle elements that we hold for that specific person.
If it's not too much trouble take note of your card subtle elements will be put away on the framework until the point that finish of trip until the point that the transport is reviewed for harm/spillage caused which will be charged appropriately at least rate of £60 this additionally incorporates soda pops water wine spirits or any type of fluid. Drinking isn't allowed unless it has been concurred preceding booking where as you will be required to pay £60 holding deposit which is refundable providing the bus is left clean.
Additional drop offs/re course/additional hours:
Any additional drop offs which are excluded on the underlying booking will be charged at least £10-£25 per drop, any sum charged should be paid in real money to the driver. On the off chance that for any reason the client requires additional stay by the driver, if the driver can suit their necessities, they need to pay £50 every hour least charge and an hourly rate of £50 from that point.